Shipping Policy

Delivery time

Our items are made to order. Estimated delivery time is 2–4 weeks from the date of your order, including production and transit.

Questions about your order

If you have a question about your order or delivery, email us at [email protected] with your order number and we will get back to you.

Faulty or damaged items

Please report faulty or damaged items within 7 days of delivery. See our Refund Policy.

Returns

Items can be returned within 30 days of delivery. See our Returns Policy.

Payments

Card payments are processed by Stripe and will appear on your card statement as VANCUONGECOM.

Who we are

Van Cuong Ecom is operated by Le Van Cuong advertises online and E-commerce fashion limited.
Address: ROOM B3, 19/F, TUNG LEE. COMMERCIAL BUILDING, 91-97. JERVOIS STREET, SHEUNG WAN, HONG KONG
Phone: +84 356 165 672
Email: [email protected]
Support hours: Mon – Sat, 8 am – 5 pm (Hong Kong Time, GMT+8). Sunday: Closed.